1. General Information
At ShopAvast.com, we prioritize a secure and transparent billing process to enhance customer confidence. By making a purchase on our website, you agree to the billing terms outlined below.
2. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards – Visa, MasterCard, American Express, Discover
- PayPal – Secure transactions with an option for PayPal Pay Later
- Amazon Pay – Quick and secure checkout using your Amazon account
- Additional payment options may be introduced in the future to improve your shopping experience.
3. Payment Processing
- All transactions must be made in GBP (£) unless stated otherwise.
- Payments are processed securely through industry-standard encryption to protect your information.
- Your order will be processed only after full payment is received and verified.
- If a payment fails or is declined, you will be notified, and your order will not be processed until payment is successfully completed.
4. Authorization and Fraud Prevention
- All transactions undergo fraud screening and verification.
- If suspicious activity is detected, we may request additional verification before processing the order.
- We reserve the right to cancel any transaction suspected of fraud or unauthorized activity.
- Unauthorized chargebacks may lead to account suspension or restriction of future purchases.
5. Pricing and Taxes
- All prices are displayed in GBP (£) and include applicable VAT unless stated otherwise.
- Shipping charges are calculated at checkout based on the destination, shipping method, and item weight.
- International customers may be responsible for customs duties, import taxes, or other applicable fees imposed by their country.
6. Billing Information Accuracy
- Customers must provide accurate billing information to avoid processing delays.
- ShopAvast.com is not responsible for order delays due to incorrect or incomplete billing details.
- If you need to update your billing information, please contact our customer support team before order processing.
7. Refunds and Chargebacks
- Refunds are processed per our Refund and Return Policy.
- Refunds will only be issued to the original payment method used for the purchase.
- Refunds may take 7-10 business days to reflect in your account, depending on your bank or payment provider.
- Chargebacks filed without prior communication with our support team may result in account restrictions.
8. Subscription Payments (If Applicable)
- If we offer subscription-based services, recurring payments will be automatically billed per the agreed terms.
- Customers can cancel their subscriptions before the next billing cycle to avoid further charges.
9. Late or Failed Payments
- If your payment fails due to insufficient funds or a declined transaction, we may retry processing your payment.
- If payment is not received within the specified timeframe, your order may be canceled.
- We reserve the right to block future purchases until outstanding balances are settled.
10. Contact Information
For billing inquiries, please contact our customer support team:
📍 Business Address:
219 Tennyson Place, Bradford, West Yorkshire, BD3 0AE, United Kingdom
📧 Email: [email protected]
📞 Phone: +44 74 2431 6331
Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT)